In this page, we address technical as well as non-technical questions our customers have posed. We hope to update the page as frequently as possible.
What do I need to use FeedelSMS, enFeedelSMS or HindiSMS?
To start with, you need a mobile phone with multi-media capability and a data access. Almost all phones made in the last 2 years or so by the major manufacturers (Nokia, Motorola, Sony-Ericsson, Sanyo, Samsung, etc) have multi-media capability. The technical jargon is that they have to be MIDP 2.0 as opposed to the old MIDP 1.0 phones. Our market study had suggested that MIDP 2.0 are now increasingly very common. However, we are closely monitoring user interest in the older phone models in the different geographic areas where we market our products.
The data access enables your mobile phone to browse the Internet and talk to our servers. Because our mobile software communicates with our web-based servers to store and forward messages, users need a data service package from their wireless carriers. The technical jargon here is that the phones as well as the wireless network need to be GPRS or EDGE enabled. The overwhelming majority of wireless networks in the US, Europe, Asia and most parts of Africa are already GPRS enabled. What users need to do is to make sure that their accounts include data access privileges.
We strongly advise that users sign-up for unlimited data access when using our products. Our marketing study indicate that the unlimited data services will save you a bundle. For example, Sprint charges $10-15/month, Cingular has data plans for $15.00/month whereas China Mobile has a service that costs the equivalent of $2.50 per month for unlimited data/Internet access. Major research reports in the wireless industry are predicting that these prices will further drop in the near future. Disclaimer: However, please consult your carrier as this information changes with time.
Which carriers do I need to subscribe to inorder to use your software?
In the US, all the major carriers like Cingular, Sprint, T-Mobile and Verizon Wireless sell multi-media phones and provide data access. Our software was installed and run successfully in all these US wireless carriers. In the case of Cingular, Sprint, T-Mobile which have a total combined subscription of almost 125 Million in the US, all that are needed are a multi-media phone and a data plan that enables access to all internet features. However, Verizon Wireless which has 53 million subscribers in the US as of May 2006, allows only its PDAs (Personal Digital Assisiant models) to download program such as ours. Therefore, most Verizon users who use non-PDA cell phones will not be able to download our software at this point. We are working on a BREW version Verizon deems acceptable that will be released in the future. Until then, only PDA models of Verizon will be able to download our software. Further, T-Mobile has been tweaking its data-plan where the lower-end plans now do not have full internet access. As a result, at this point, only the high-end plans ($19.99 and more) allow full messaging functionality of Feedelix products.
Outside the US, customers of carriers like China Mobile, TurkCell, BSSL (India), DoCoMo (Japan), SinCell (Singapore), Mobistar (Belgium), Orange, BT Mobile, Vodafone, Virgin, T-Mobile UK, etc should be able to download our software and use it.
How about Africa, Asia and Middle East?
The majority of wireless carriers in these geographic areas sell multi-media phones and provide data services. Therefore, users should be able to download our programs. As more data becomes available from our customers in these areas, we will update this information.
How much does FeedeliX Services cost?
There are two service plans available for customers.
Plan A: Consumer Plan with unlimited single and bulk SMS ($2.99/month or $24.99/year) Plan B: Enterprise Plan with unlimited single as well as bulk messaging (Please contact us for a quote)
Note: Our trial version includes a two-week free trial with unlimited SMS messages. As soon as users download our program, they are assigned this service plan by default. During the web-site phase of registration, users can then select their plan of choice.